GoGo Estate, LLC ("Company" or "we") respect your privacy and are committed to protecting it through our compliance with this privacy policy (this "Policy"). This Policy applies to and describes the types of information we may collect from you or that you may provide when you visit the website www.gogoestate.com (our "Website") or purchase, access, use, fill, and complete the GoGo Estate Products & Services (as defined in our Terms & Conditions) on our Website or through any third-party provider that we utilize to provide you with our Products & Services (the "Platform"). This Policy also applies to your interaction with any Firm Participant (as such term is defined in our Terms & Conditions), your interaction with our advertising and applications on third-party websites and services, and any other interaction that you may have with the Company. This Policy does not apply to information collected by us offline or through any other means.
Please read this Policy carefully to understand our policies and procedures regarding your information and how we treat it. If you do not agree with our policies and practices, your choice is not to use the Platform. By accessing or using our Platform, you agree to this Privacy Policy. This Policy may change from time to time (see "Changes to Our Privacy Policy" below). Your continued use of the Platform after we make changes to our Policy is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
Individuals Under 18
Our Platform is not intended for individuals under the age of eighteen (18) years of age. No one under 18 may provide any personal information to or in the Platform. We do not knowingly collect personal information from individuals under 18. If you are under 18, do not use or provide information on the Platform or through any of its features, register on the Platform, make any purchase through the Platform, use any of the interactive features of the Platform, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn that we have collected or received personal information from an individual under 18 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about an individual under 18, please contact us at support@gogoestate.com.
Information We Collect About You and How We Collect It
We collect several types of information from you and about users of the Platform, including information:
- By which you may be personally identified, such as name, postal address, email, telephone number, or any other identifier by which you may be contacted online or offline ("Personal Information");
- Concerning your assets which are self-reported by you through the use of our Platform;
- That is about you individually but does not identify you;
- Relating to certain estate planning decisions you make on our Platform, including, but not limited to, names of third-parties, information relating to the types of assets that you own or do not own, and any other important estate planning information that you provide to us through the Platform; and/or
- About your internet connection, the equipment you use to access the Platform, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the Platform. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- From third parties.
Information You Provide to Us
The information we collect on or through the Platform may include:
- Information that you provide by by filling in and completing forms on the Platform. This includes information provided at the time of registering to use the Platform, purchasing our Products & Services, posting materials, requesting further services, or inputting Personal Information and other information, including, but not limited to, the types of assets that you own or do not own, names of third-parties, and certain estate planning information as provided by you through our Products & Services. We may also ask you information when you enter a contest or promotion sponsored by us, and when you report a problem with the Platform.
- Records and copies of your correspondence (including email addresses) if you contact us.
- Your response that you input into the Products & Services and records and copies of your completed Products & Services.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through our Platform and of the fulfillment of your orders. You may also be requested to provide financial information before placing an order through our Platform.
You may also provide information to be published or displayed (hereinafter "Posted") on public areas of the Platform or transmitted to other users of the Platform or third parties (collectively, "User Contributions"), including, but not limited to, reviews of the Company and the Products & Services we provide. Your User Contributions are Posted on and transmitted to others at your own risk, and may be included on our Website. We maintain the right to publish your reviews on our Platform. Additionally, we cannot control the actions of other users of the Platform with whom you may choose to share your User Contribution. Therefore, we cannot and do not guarantee that your User Contributions will not be reviewed by unauthorized persons.
Information We Collect through Automatic Data Collection Technologies
As you navigate through and interact with the Platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to the Website, including traffic data, location data, logs, and other communication data and resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services ("behavioral tracking"). The information we collect automatically may include Personal Information. It helps us to improve our Platform and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize the Platform according to your individual interests.
- Speed up your searches
- Recognize you when you return to the Platform.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Platform.
- Flash Cookies. Certain features of our Platform may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Platform. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security setting for Flash cookies, see "Choices About How We Use and Disclose Your Information."
- Web beacons. Pages of the Platform and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to, for example, count users who have visited pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Platform are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Platform. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your other activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from any provider, see "Choices About How We Use and Disclose Your Information."
How We Use Your Information
We use information that we collect about you or that you provide to us, including any Personal Information:
- To present our Platform and its content to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us (for example, the Terms & Conditions), including for billing and collection.
- To notify you about changes to the Platform or any Products & Services we offer or provide through it.
- To allow you to participate in interactive features on the Platform.
- To notify you about or own, and any third parties', products and services that may be of interest to you.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria. Your acceptance of this Privacy Policy constitutes your consent to enable us to disclose your Personal Information for purposes of advertisements.
Disclosure of Your Information
We may disclose aggregated information about our users without restriction. We may disclose Personal Information that we collect, or that you provide as described in this Policy:
- To our subsidiaries and affiliates.
- To contractors, Firm Participants, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep your Personal Information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of GoGo Estate, LLC's, assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by GoGo Estate about the users of our Platform is among the assets transferred.
- To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require third parties to keep Personal Information confidential and use it only for the purposes for which we disclose them.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your Personal Information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms & Conditions and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of GoGo Estate, LLC, our subsidiaries, parents, and affiliates, our officers, directors, employees, contractors, agents, successors, and assigns, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanism to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Platform may then be inaccessible or not function properly.
- Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by emailing us at support@gogoestate.com or clicking the "unsubscribe" button at the bottom of any advertisement sent by us or a third party.
- Promotional Officers from the Company. If you do not wish to have your contact information used by the Company to promote our own or a third parties' products and services, you can opt-out by sending us an email stating your request at support@gogoestate.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions or by clicking the "unsubscribe" button at the bottom of any email. This opt-out does not apply to information provided by the Company as a result of your purchase of any Products & Services from us or any other transaction.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in any way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (the "NAI") on the NAI's website.
Changes to Our Privacy Policy
It is our policy to post any change we make to our Privacy Policy on this page. If we make material changes to how we treat our user's Personal Information, we will notify you by email to the email address specified when you place your order. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for changes.
Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at support@gogoestate.com. To register a complaint or concern, please see the section entitled "Dispute Resolution" found within our Terms & Conditions.